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مدل بلوغ مرحله‌‏‏ای حکمرانی الکترونیک بر مبنای دسته‏‌بندی زیرمولفه‌های ارزیابی

    نویسندگان

    1 گروه مدیریت فناوری اطلاعات، دانشکده مدیریت، دانشگاه آزاد اسلامی واحد تهران شمال

    2 گروه مهندسی صنایع، دانشگاه ازاد اسلامی واحد تهران شمال

,

نوع مقاله : پژوهشی (با رویکردهای آمیخته)

چکیده

هدف: مدل جامع بلوغ حکمرانی الکترونیک که همه حوزه‌های تعاملی دولت با سایر بخش‌ها را شامل شود،  رویکردی برای نمایش و اندازه‌گیری رشد و همراستایی اقدامات دستگاه‌های اجرایی دولتی در تحقق حکمرانی الکترونیک است. ارائه مدل بلوغ حکمرانی الکترونیکی شامل زیرمولفه‌های ارزیابی متناسب با رشد فناوری اطلاعات، سطح‌بندی بلوغ حکمرانی الکترونیک متناسب با زیرمولفه‌های ارزیابی و همچنین تشریح اقدامات ذیل هر سطح و زیرمولفه از اهداف اصلی این مقاله است.
طراحی/روش‌شناسی/رویکرد: روش‌شناسی تدوین مدل بلوغ حکمرانی الکترونیک بر مبنای بهینه‌کاوی رویکردهای مرسوم از سه مرحله اصلی طرح‌ریزی شده است که شامل مطالعه مدل‌های بلوغ دولت و حکمرانی الکترونیک، مقایسه مدل‏‌های موجود و استخراج زیرمولفه‌ها‏ جدید متناسب با رشد فناوری اطلاعات، ارائه ساختار جدیدی برای ارزیابی بلوغ حکمرانی الکترونیک به کمک نظرات خبرگان، استفاده از ابزار پرسشنامه و تحلیل عاملی تاییدی برای تایید مدل پیشنهادی و تعریف سطوح مختلف بلوغ و اقدامات متناسب با زیرمولفه‌های بلوغ است.
یافته‏‌های پژوهش: با بررسی منابع کتابخانه‏‏‌ای و نظرات خبرگان 27 زیرمؤلفه استخراج شده که در شش مولفه شامل مدیریت، راهبردی، فناوری، امنیت، افراد و ارزیابی و اندازه‌گیری دسته‌بندی شده‌اند. تحلیل عاملی و داده‌های پرسشنامه، ساختار مدل را تایید کرده است. چهار سطح برای مدل بلوغ حکمرانی الکترونیک پیشنهاد شده است: آگاهی، تکاپوی هدفمند، مدیریت شده و اکوسیستم بهینه.
محدودیت‌ها و پیامدها: دسترسی به اقدامات جزئی دستگاه‌های دولتی در توسعه حکمرانی الکترونیک و عدم امکان بررسی قابلیت اجرایی مدل پیشنهادی از مهمترین محدودیت‌های تحقیق است.
پیامدهای عملی: مدل بلوغ ارائه ‌شده راهنمایی برای تعالی دستگاه‌های اجرایی کشور در پیاده‌سازی حکمرانی الکترونیک است و سطوح آن، مسیر رشد آنها را نشان می‌دهد و مبنایی برای هماهنگی میان دستگاه‌های مختلف است.
ابتکار یا ارزش مقاله: شناسایی مهمترین مولفه‌ها و زیرمولفه‌های ارزیابی بلوغ حکمرانی الکترونیک متناسب با ویژگی‌های عصر حاضر و ارائه آن در قالب یک ساختار مناسب به همراه تشریح اقدامات به تفکیک سطوح و زیرمولفه‌های مدل. 
 

کلیدواژه‌ها

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چشم انداز مدیریت دولتی
دوره 14، شماره 2 - شماره پیاپی 54
تیر 1402
صفحه 93-137
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هم رسانی
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