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بررسی تأثیر توانمندسازی کارکنان بر رفتار نوآورانه با نقش میانجی مسرت و پیامدهای مثبت آن

    نویسندگان

    1 گروه مدیریت، دانشکده علوم اداری و اقتصادی، دانشگاه فردوسی مشهد، مشهد، ایران.

    2 دانشجوی دکتری، مدیریت دولتی، گرایش رفتار سازمانی، دانشکده علوم اداری و اقتصادی، دانشگاه فردوسی مشهد، مشهد، ایران.

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نوع مقاله : پژوهشی ( با رویکردهای کمی)

چکیده

هدف: این پژوهش با تمرکز بر مسرت کارکنان به نقش میانجی آن در رابطه میان توانمندسازی و رفتار نوآورانه کارکنان و همچنین تعلق خاطرکاری و رضایت شغلی به‌عنوان دو پیامد مثبت آن، که تأثیرگذار بر  عملکرد بهینه کارکنان است، می‌پردازد.‌
طراحی/ روش‌شناسی/ رویکرد: این پژوهش از حیث هدف، کاربردی و از نظر روش، پیمایشی ـ تحلیلی است و کارکنان شهرداری مشهد جامعه آماری پژوهش را تشکیل ‌می‌دهند. برای تجزیه‌و‌تحلیل داده‌های جمع‌آوری‌شده از مدل معادلات ساختاری و نرم افزار AMOS و SPSS استفاده شده‌ است.
یافته‌های پژوهش: نتایج مؤید نقش میانجی مسرت در رابطه میان توانمندسازی با دو متغیر رضایت شغلی و تعلق‌خاطرکاری است. همچنین، تأثیر ‌مسرت که منتج از توانمندسازی کارکنان است، بر رفتار نوآورانه با نقش میانجی رضایت شغلی و تعلق‌ خاطرکاری نیز مورد تأیید قرار گرفته ‌است.
محدودیت‌ها و پیامدها: جامعه مورد مطالعه محدود به کارکنان شهرداری است و تعمیم‌پذیری نتایج این پژوهش، به سازمان‌‌های مشابه این سازمان امکان‌پذیر است.
پیامدهای عملی: با توجه به پیامدهای مثبت توانمندسازی کارکنان در بهره‌وری، مدیران شهری می توانند با تفویض اختیار و استقلال عمل، از یک سو موجبات مسرت و رضایت کارکنان را فراهم آورند؛ و از سوی دیگر با استفاده از حس اعتماد ایجادشده امکان بهره‌گیری از ایده‌های نوآورانه در انجام کار را فراهم آورند.
ابتکار یا ارزش مقاله: مطالعات پیشین بر رابطه مستقیم بین توانمند‌سازی کارکنان و رفتار نوآورانه متمرکز بوده است و در آن‌ها به چگونگی این تأثیر پرداخته نشده است. پژوهش حاضر به نقش هیجانات مثبت و به‌طور خاص مسرت، که حاصل از توانمندسازی افراد است، پرداخته است.

کلیدواژه‌ها

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چشم انداز مدیریت دولتی
دوره 12، شماره 3 - شماره پیاپی 47
مهر 1400
صفحه 126-154
فایل ها
هم رسانی
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