Designing a Native Methodology for Experts’ Organizational Knowledge Acquisition Using Semantic Cognitive Maps

Document Type : Research Article (with quantitative approaches)

Authors

1 Faculty of Management and Strategic Planning, Comprehensive Imam Hussein University

2 Researcher of Knowledge and Research Center, Comprehensive Imam Hussein University

Abstract

Today, the process of using knowledge resources that can guarantee the survival of organizations in the competitive world is a very important issue; therefore, the way of acquiring and representing the knowledge of experts to reuse them has always been the attention of researchers. Since most of the proposed acquisition models have been in the field of expert systems, in this paper, with the creation of an innovation, a cognitive mapping technique is used to design the native model of knowledge acquisition of the experts and the iThoughts software is used to model the map. The method seeks to minimize the views and interventions of the researcher in the interpretation of the constructs created in qualitative research (in which the viewers are concerned). For gathering information, the experts' meetings and the Focus Group (Attended by eight experts from the field of knowledge acquisition (Research and operational)) were used. In this way, with the discussion of theoretical literature and practical experience, the central concepts and its subsets were extracted. According to the research findings, the native acquisition model of knowledge consists of six essential sections: 1) Identify required knowledge, 2) Preparing an expert, 3) Preparing the Knowledge Engineering Team, 4) Knowledge category classification, 5) Choice of technique and tool and 6) Actions related to the continuation of knowledge management process.

Keywords

References

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