Designing a Model of Human Resource Resilience in the Context of the Corona Crisis

Document Type : Research Article (with mixed approaches)


1 Ph.D. student, Department of public administration, Payam Noor University (PNU), Tehran, Iran

2 Associate Professor, Department of public administration, Payam Noor University (PNU), Tehran, Iran.

3 Assistant Professor, Department of public administration, Payam Noor University (PNU), Tehran, Iran.


Purpose: Designing a human resources resilience model in the context of the Corona crisis in the National Iranian South Oil Company.
Design/ methodology/ approach:  In this fundamental-applied research in terms of purpose and descriptive-survey in terms of method, first by review on the literature before and after Corona pandemic in the field of human resources resilience, individual, organizational and environmental factors and the dimensions of human resource resilience were extracted using the Meta-synthesis method. After conducting interviews with experts, the previous stage studies results, adjustments and conceptual model was presented. Then, using a researcher-made questionnaire, the extracted model was tested in the researched society under the conditions of Corona pandemic. The questionnaire reliability was confirmed using Cronbach's alpha and its content validity confirmed based on experts' opinions. The statistical population included 10,000 employees, according to Morgan's table; the sample size was determined 370 people.
Research Findings: Based on the experts’ opinions, seventeen dimensions for individual, organizational, and environmental and seven dimensions for the human resources resilience in the conditions of the Corona crisis in the researched society were extracted, which became the basis of the conceptual model. Using the fit indices, the measurement, structural and general models were confirmed. Furthermore, all seventeen hypotheses were reported as positive and significant using path analysis.
Limitations & Consequences: The lack of similar research in the Corona crisis conditions, the limitations caused by the Corona crisis in order to statistical sample suitable participation.
Practical Consequences:  Designing a suitable model for the NISOC employee’s resilience in the Corona crisis conditions to promote preventive measures to deal with covid-19 disease.
Innovation or value of the Article: Designing a model of human resources resilience and identifying its dimensions in the work environment along with providing operational indicators for implementation in the conditions of the Corona crisis. 
Paper Type: Research Paper


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