Public Administration Perspective

The effect of Mobbing behavior on the formation of employees organizational silence

Document Type : Research Article (with quantitative approaches)

Authors

1 Business, Faculty of Management, Accounting and Economics, Yazd University, Yazd, Iran

2 Faculty of Economics, Management and accounting, Yazd University,

Abstract

Purpose:  Organizational silence is a common phenomenon in organizations and an existing and tangible reality for managers and employees. One of the most important obstacles to the success of an organization's plans and goals is the lack of information, trust, and lack of what researchers call organizational silence, which is the refusal to express ideas, opinions, and information about organizational problems. On the other hand, by putting psychological pressure on the target person, mobbing intends to remove the identity of employees by using regular and continuous pressures. As a result of mobbing, employees lose their sense of belonging to the organization. The purpose of this study is to determine the effect of mobbing on the dimensions of organizational silence.
Design/ methodology/ approach:   This research is applied in terms of purpose and descriptive-survey in terms of data collection method. Conceptual model testing was performed by structural equation method and Spss and Amos softwares were used. The statistical population of the present study is the employees of governmental offices in Yazd. Also, the standard questionnaire of organizational silence of Dine et al. And the standard questionnaire of Mobbing Weinhart and Andriukatin were used. 171 questionnaires were analyzed.
Research Findings The findings of this study are that mobbing has a positive and significant effect on obedient silence and also that mobbing has a positive and significant effect on defensive silence but mobbing has no significant effect on altruistic silence.
Limitations & Consequences:  Lack of similar research and lack of objective indicators for comparison within the country were the most important limitations.
Practical Consequences:  The occurrence of stress on employees in the organization is affected by various factors. These factors must be identified and considered to prevent the occurrence of silent behavior.
Innovation or value of the Article:  Providing a model to show the effect of mobbing on employee’s organizational silence.
Paper Type: Research Article

Keywords

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Public Administration Perspective
Volume 13, Issue 2 - Serial Number 50
July 2022
Pages 39-61