Document Type : Research Article (with qualitative approaches)
Authors
1 Phd Student, Public Administration, Majoring in Human Resources, Faculty of Management, Islamic Azad University, Isfahan Branch (Khorasgan), Isfahan, Iran.
2 Department of Public Administration, Faculty of Management, Islamic Azad University, Isfahan Branch (Khorasgan), Isfahan, Iran.
Abstract
purpose: The service compensation model should be developed in a way that meets the material and spiritual needs of employees and leads to promotion of their productivity.Therefore; the purpose of this study is the presentation of productivity-oriented service compensation model in Bank Melli Iran.
Design/ Methodology/ Approach: The present study is an applied exploratory research in terms of purpose and its methodology is a qualitative type obtaining from the ground or ground data method (grounded theory). In this study, in-depth interviews based on a qualitative research strategy and theoretical sampling method were performed with 15 experts and banking managers and 5 university professors who had scientific and research activities in the field of human resources to reach theoretical saturation(after 20 interviews) and the findings were encoded and categorized.
Research Findings: based on codes were extracted from interviews, causal conditions (nine components), contextual conditions (six components), intervening conditions (six components), strategies (six components) and consequences (seven components) were identified and finally led to presentation of productivity-oriented compensation.
Limitations & Consequences: Lack of similar researches caused that findings are influenced by the researcher's interpretation of the data.
Practical Consequences: by using this model not only employee's productivity is promoted but also Employees' affiliation and loyalty to the organization, synergy, organizational attachment, quality enhancement, reputation and dynamic organizational culture is created.
Innovation or value of the Article:Article improves better understanding of compensation models and its relation to employee's productivity especially in public organizations.
Keywords