چشم انداز مدیریت دولتی

واکاوی پیشایندهای طرد و روابط آنها در سازمانی دولتی

نوع مقاله : پژوهشی ( با رویکردهای کمی)

نویسندگان

1 کارشناس ارشد مدیرت دولتی، دانشگاه ولی عصر (عج)

2 دانشیار گروه مدیریت دانشگاه ولی عصر (عج)

چکیده

هدف این مطالعة موردی، کاوش پیشایندهای طرد سازمانی و روابط سلسله­ مراتبی آنها در قالب یک مدل ساختاری تفسیری در سازمانی دولتی بود. به این منظور، پس از مطالعة ادبیات پژوهش و شناسایی پیشایندهای یادشده و گنجاندن آنها در پرسشنامة نیمه­ بسته ­ای مبتنی بر طیف لیکرت، پرسشنامه طبق نمونه ­گیری مفهوم میان 19 نفر از اعضای مطلع از پدیدة مورد مطالعه در یک سازمان­ دولتی در رفسنجان توزیع شد. در ادامه، با استفاده از تحلیل فازی، گویه ­ها غربال و پس از مقوله­ بندی برای کشف مدل در سنجه­ ای مربوط به مدل­یابی ساختاری تفسیری قرار داده شدند. طبق نتایج به دست آمده از تحلیل داده­ های سنجة اخیر، در مجموع 8 عامل در 5 سطح (سطح اول: نبود نظام برون ­سازمانی پایش و حسابرسی مدیریت؛ سطح دوم: ویژگی ­های کژکارکردی مدیریت سازمان؛ سطح سوم: فرهنگ سازمانی گسستة منسجم­ نما و ضعف نظام­ های مدیریتی درون­ سازمانی؛ سطح چهارم: ویژگی‌های مطرود، جو تاریک سازمان و گسست میان طرفین طرد؛ سطح پنجم: کج ­رفتاری با مطرود) به عنوان پیشایندهای طرد در سازمان مورد مطالعه شناسایی شدند. 

کلیدواژه‌ها

عنوان مقاله [English]

Exploring the antecedents of ostracism and their relations in a public organization

نویسندگان [English]

  • Zahra Askarizadeh 1
  • Mostafa Hadavinejad 2

1 MSc. of Public Administration, Vali-e-Asr University

2 Associate professor of Management department, Vali-e-Asr university

چکیده [English]

The purpose of this case study was exploring the antecedents of workplace ostracism and their hierarchical relations in the frame of interpretive structural modeling (ISM) in a public organization. In this regard, after reviewing literature and identifying antecedents of the phenomenon of interest, based on the Likert scale a half-closed questionnaire was developed and through concept sampling distributed among 19 members of organization whom they had living experiences about workplace ostracism. Using fuzzy analysis, the questionnaires statements were screened and after categorizing, the ISM measure were developed and distributed among participants. Based on findings, the model was possessed of 8 factors in 5 levels (the first level: lack of extra-organizational system to monitor and audit managers; the second: dysfunctional properties of organization management; the third: the discrete but coherent-look organizational culture and weakness of inter organization managerial systems; the fourth: features of ostracism target, the dark climate of organization, and breakdown between both sides of ostracism; and the fifth: mistreatment against the target of ostracism).

کلیدواژه‌ها [English]

  • ostracism
  • workplace ostracism
  • antecedent
  • interpretive structural modeling (ISM)
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چشم انداز مدیریت دولتی
دوره 10، شماره 3 - شماره پیاپی 39
1398
صفحه 130-149