Public Administration Perspective

Typology of Showcase Performance Types of Governmental Organization Managers and its Consequences by Means of FCM Method

Document Type : Research Article

Authors

1 Lorestan university assistant professor, Management faculty, Korramabad, Iran

2 M.Sc. Student, Faculty of Management , Lorestan university, Khorramabad, Iran.

3 Ph.D. Student, Faculty of Management, Lorestan University, Khorram Abad, Iran.

Abstract

Purpose: In the organizations of developing countries, some managers do not have the necessary competence and try to make themselves appear as competent and justified managers by engaging in external and promotional work and finally cover up their incompetence by displaying a showcase style of performance. Showcase managers are among the managers who cause long-term and irreparable damage to the organization with their performance and non-functional behaviors. Therefore, the current research was carried out with the aim of typology of managers' showcase performance and its consequences in government organizations.
Design/ methodology/ approach:  The present study is applied research in terms of its purpose, and it is exploratory research in terms of gathering information. Also, this research is a type of mixed qualitative and quantitative research based on comparative and inductive philosophy. The statistical population of the present research includes the experts who were selected by the purposeful sampling method and based on the principle of theoretical adequacy. The data collection tool is in the qualitative part of the interview, whose validity and reliability were confirmed using content validity and theoretical validity and intra-coder and inter-coder reliability methods. Also, the data collection tool in the quantitative section is a questionnaire whose validity and reliability were confirmed using content validity and retest reliability. Qualitative data was analyzed by the content analysis method, and quantitative data was analyzed by the fuzzy cognitive mapping method.
Research Findings: The research findings indicate that the use of harvest management tactics, conducting directed and demonstrative organizational citizenship behavior, and rhetorical managers are among the most important showcase functions in government organizations. Also, being on the sidelines of the organizational mission, reducing individual and organizational performance and productivity, and spreading cheating and lying in the organization are among the most important consequences of managers' showcase performance in government organizations.
Limitations & Consequences: Considering the purpose and type of research that should be used from the interview process and experts' opinions, this included the limitation in the number of samples and the difficulty of accessing experts, and there was also the possibility of bias in answering the questions and presenting and recording the findings. Another limitation is that because the statistical population of the present study is the managers of government organizations in Lorestan province, the generalizability of the research results to other societies is limited.
Practical Consequences: Considering that today the emergence of some deviant behaviors by managers in organizations has become a big challenge and because managers, due to their position, are able to create valuable successes and failures for the organization under their management, therefore, selection and appointment Competent managers are one of the significant issues in government organizations. Because it is very likely that at this point it is possible to distinguish between worthy and unworthy managers. Therefore, organizations should identify managers based on their competence and moral qualifications and other considered indicators and prevent their deviant and fake performance and actions in order to cover up their incompetence. Therefore, the present study helps organizations by identifying the types of showcase performance of managers to be aware of such people and to avoid the employment and appointment of incompetent people who only take steps to advance their personal interests and the harmful consequences that are shown in this research. It was pointed out to them to stay safe and finally be able to take an important step towards spreading meritocracy in government organizations.
Innovation or value of the Article: In most governmental and non-governmental organizations, despite a lot of investment to improve performance, achieving high performance levels is slow. One of the main reasons for this problem is showcase performance. This performance style focuses on the performance of performance instead of focusing on actual performance and productivity. In other words, visible performance indicators are taken into consideration by the employees, and this issue causes the evaluation of real performance indicators to be neglected. Therefore, the present research aims to take an important step in the direction of spreading meritocracy and improving performance in government organizations by creating awareness and introducing the types of showcase performance.
Paper Type: Original Paper
 

Keywords

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Public Administration Perspective
Volume 15, Issue 2 - Serial Number 58
June 2024
Pages 169-190