Public Administration Perspective

Developing Comprehensive Model of Performance using Multilevel Approach

Document Type : Research Article (with quantitative approaches)

Author

assisstant

Abstract

Performance is a multilevel phenomena and conventional theorizing approach, which studies performance in micro or macro level, can not analyzes this phenomena since it can not consider top-down and bottom-up effect of interested phenomena. As a result, errors accurse due to simplification of organizational phenomena. Multilevel approach enables the researchers and managers to see organizational phenomena as a multilevel subject and to analyze the effect of phenomenon in the higher level and also the influence of higher level factors at the phenomenon. Therefor, it can decrees or alleviate the gap between theory and practice. The importance of performance management is obvious ;however, there is not a comprehensive model that describes the concept of performance and variables and the relation between these variables in individual, team and organizational level. This study aims at developing a comprehensive model of organizational performance using multilevel approach. This is a developmental study based on research objective and was conducted using exploratory strategy and qualitative method. After studying more than one thousand scientific documents including articles and books, the single-level model of individual, team and organizational performance were developed. Then, the cross-level models were developed. Finally, the comprehensive model of organizational performance was developed using multilevel approach.

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Public Administration Perspective
Volume 10, Issue 1 - Serial Number 37
2019
Pages 59-94