Public Administration Perspective

Designing an e-governance Framework for Export Development Policy Formulation

Document Type : Research Article (with quantitative approaches)

Authors

1 Institute for Management and Planning Studies (IMPS), Tehran, Iran

2 Institute for management and planning studies

3 Tarbiat Modares University, Tehran, Iran

Abstract

Objective: Regarding the importance of electronic governance as one of the key issues in policy making, and the lack of relevant theoretical studies and research in Iran, the purpose of this study is to achieve a framework of policy makers’ attitude towards e-government.

Methods: This research has been carried out using Grounded Theory method. The statistical society is the experts who have practical knowledge and experience in formulating the export development policy. Experts were selected by snowball sampling method and the data were managed using Atlas software.
Results: After analyzing the text of the interviews, the central topic of "The tendency toward e-governance in policy formulation" was considered, which includes the main dimensions of targeting (stakeholder participation, transparency, accountability, and e-government). Meanwhile, by identifying the causal factors, mediator and moderator of the final framework were developed. The findings showed that public governance thinking, the demand of exporters, the priority of non-oil exports, and the expansion of ICT are factors influencing the "tendency towards e-governance in policy formulation". In the meantime, such a tendency of governance can result in exporters' trust, stakeholder satisfaction, legitimacy, and improved quality of export policies.
Conclusion: The trend of policy makers to e-governance has positive effects, such as the satisfaction and trust of exporters, and increases the legitimacy of the government among the stakeholders and improves the quality of policies in the country.

Keywords

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Public Administration Perspective
Volume 10, Issue 3 - Serial Number 39
2019
Pages 102-129