Presenting an Establishment and Development Pattern of Electronic Governance Using Meta-synthesis Approach..

Document Type : Research Article (with qualitative approaches)


1 Department of Management, Faculty of Management and Economics, Sistan & Blouchestan University, Iran, Zahedan

2 Department of Management, Velayat University, Iran, Iranshahr

3 Department of Agricultural Economics, Faculty of Management and Economics, Sistan & Blouchestan University, Iran, Zahedan


Purpose: The construction of the concept of "electronic governance" has played an important role in shaping the electronic goals of the information society. Therefore, the present study aimed to present a model for the establishment and development of e-governance in using Meta-synthesis approach.Design/ methodology/ approach: Meta-synthesis is a type of qualitative study that integrates the results of different but interrelated qualitative studies and ultimately provides a new and in-depth analysis, summary, and insight.Findings: ICT, High Speed and Secure Internet, Technological Conditions, Infrastructure Design, Information Confidentiality, Various Stakeholders, Government Modernization, Improvement of Government Processes and Reliability of Services, as the most important factors in the three stages of requirements assessment and identification, Establishment and development of electronic governance were identified.Constraints and Consequences: Concluding the global theoretical foundations in this study, it is necessary to consider the specific characteristics of government agencies in order to use the results in the native context.Practical Consequences: Considering the nine factors mentioned in the process of establishing and developing e-governance can lead to improved e-governance in government agencies.Originality or value of the article:No previous studies have provided a comprehensive model in this area regarding the establishment and development of e-governance. But in the present study for the first time with a deeper and more in-depth look, new aspects of e-governance were introduced and finally, a step-by-step and comprehensive model was introduced for the establishment and development of e-governance in government agencies with regard to the native conditions of the country.  


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